At Shree Premium Organic, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help. Please review our cancellation and refund policy outlined below:

1. Cancellation Policy:

• Order Cancellation: You may cancel your order within 24 hours of placing it. Please note that orders cannot be canceled after they have been shipped. To cancel an order, please contact our customer support team immediately at sunagriexport@gmail.com.
• Custom Orders: Custom orders, including personalized or made-to-order items, cannot be canceled once production has begun. Please review all specifications carefully before placing your custom order.

2. Refund Policy:

• Returns: We accept returns for eligible items within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Returns are subject to inspection and approval by our quality control team.
• Refund Process: Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your bank or payment processor.
• Non-Refundable Items: Certain items are not eligible for return or refund, including:
• Custom or personalized items.
• Gift cards.
• Clearance or sale items.
• Return Shipping: You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Damaged or Defective Items:

• Damaged in Transit: If your item arrives damaged or defective, please contact us immediately with photos of the damage. We will work with you to arrange for a replacement or refund as quickly as possible.

4. Contact Us:

• If you have any questions or concerns about our cancellation and refund policy, please contact our customer support team at sunagriexport@gmail.com. We are here to assist you and ensure that your shopping experience with Shree Premium Organic is enjoyable and hassle-free.

Thank you for choosing Shree Premium Organic for your organic fertilizer needs!